Terms of service

Terms of Service

Welcome to Golden Thread. These Terms of Service govern your use of our website, products, and services. By accessing or purchasing from our store, you agree to comply with these terms.

1. Account Terms

By using this website, you confirm that:

You are at least 18 years old or using the site under parental supervision.

The information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials.

Golden Thread reserves the right to suspend or terminate accounts found providing false or misleading information.

2. Pricing and Payment

All prices listed on our store are in Indian Rupees (₹) unless otherwise stated.

Prices are subject to change without prior notice.

We accept approved payment methods including UPI, cards, net banking and other payment gateways displayed at checkout.

Orders will only be processed after successful payment confirmation.

3. Product Descriptions

We strive to ensure all product descriptions, images, and pricing are accurate. However:

Minor variations in color, size, or appearance may occur due to screen differences.

Golden Thread does not guarantee that all product details are error-free.

We reserve the right to correct any errors without prior notice.

4. Order Acceptance

Placing an order does not guarantee acceptance.

Golden Thread reserves the right to refuse, cancel, or limit any order at our discretion.

Reasons may include stock unavailability, pricing errors, suspicious activity, or payment issues.

If your order is canceled after payment, a refund will be processed accordingly.

5. Shipping and Delivery

Delivery timelines are estimates and may vary depending on location and courier availability.

Delays caused by courier partners, weather, strikes, or unforeseen events are beyond our control.

Customers must provide accurate shipping details; we are not responsible for delays due to incorrect addresses.

6. Returns and Refunds

Returns and refund requests must comply with our Return Policy.

Refunds are processed only after inspection and approval.

Shipping fees may be non-refundable unless the return is due to our error.

For return assistance, contact: zuherpatel2412@gmail.com

7. Prohibited Uses

You may not use our website:

For unlawful or fraudulent purposes

To violate any Indian laws or regulations

To distribute malware, spam, or harmful code

To infringe intellectual property rights

To misuse or hack the website systems

Violation may result in immediate termination of access.

8. Limitation of Liability

Golden Thread shall not be liable for:

Indirect, incidental, or consequential damages

Loss of profits, data, or business interruption

Delays caused by third-party service providers

Our maximum liability shall not exceed the purchase amount paid for the product in dispute.

9. Changes to Terms

Golden Thread reserves the right to modify these Terms at any time. Updated versions will be posted on this page with immediate effect.

10. Contact Information

For questions regarding these Terms of Service, contact us at:

Golden Thread

Email: zuherpatel2412@gmail.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.